Frequently Asked Questions
We set up on the day of your party between 7am-2pm. We will coordinate a specific delivery window based on the start time of your event. We pick up same day after your event ends. This allows us time to clean and prepare the rental for the following day’s event. Pickups requested after 8pm will incur an additional charge of $50. Pickups requested after 11pm will incur an additional charge of $100.
We clean & disinfect our bounce houses before each event.
We take cleaning seriously over here, not only because it maintains the integrity of the bounce houses, but also because we want our bounce houses to be sparkling clean before our clients put them to use. We use disinfectant for all of our bounce houses and don't book the same bounce house more than once during any given day to allow for us to thoroughly clean and disinfect them.
We require a $100 deposit to book the inflatables. The deposit is applied towards the total of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for any available date within one year. If you reschedule your event more than once, there will be a $50 inconvenience fee.
If you need to cancel your event, we will hold your $100 non-refundable deposit and you can reschedule for any available date within one year. When you are ready to reschedule, the deposit will be applied to your new event date. If you reschedule your event more than once, there will be a $50 inconvenience fee. We ask as a courtesy that you give us as much notice as possible when cancelling and/or rescheduling.
One of the greatest dangers when using inflatables is wind. Inflatables must be deflated when winds reach 38 km/h. No exceptions. If strong winds are in the forecast, we reserve the right to cancel at any point to ensure safety of all jumpers. If the rain is in the forecast on the day of your event and you decide to cancel, the deposit will be held and you are able to reschedule for any available date that year. You have until 7:00am the morning of your rental to let us know if you are going to postpone. Once the bouncer is delivered, payment is due in full. We do not offer refunds or discounts due to bad weather once the bounce house has been delivered.
Modern bounce houses require an extra level of care to maintain their beauty and safety for all guests.
There are no shoes, food, drinks, face paint, confetti, gender reveal dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house as this can cause the vinyl to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done. We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers. If any face paint gets on the bouncer the client will be held responsible for replacement costs.
Adult supervision is always required.


