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FAQs
Not sure how this whole thing works?
Check out these common questions, and reach out to us if something is still unclear!
Frequently Asked Questions
Please fill out our Booking form. Describe what event you're planning and what kind of decor you're looking for. We will get back to you within 2 business days and discuss all the details. Once everything is finalized we will send you the invoice which can be paid through our online system. We require a 50% non-refundable deposit at booking. The remaining 50% are paid 7 days before the event.
Balloon takedowns that happen after 8pm will incur an additional charge of $50. Takedowns after 11pm will have to incur a $100 pick-up charge.
All after-hours takedowns have to be discussed, scheduled and paid for in advance.
If the venue allows, we're happy to take down the day after the party to avoid additional late pickup charges.
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